Capella Lodge
Guest Book

Guest Book

“Capella Lodge knows that service is the proof point of ‘luxury’. Libby, Mark and their team define personal service. Nothing is too much trouble for this outstanding team, who did everything with a genuine smile and sense of warmth that makes their guests feel relaxed and comfortable. Everyone knows your name, your favorite drink, your coffee order. No request was met with anything other than boundless enthusiasm to meet and usually exceed their guests’ needs.”

Scott.M, NSW Australia

“What a wonderful time we had at Capella; Libby and Mark as ever the consummate hosts; every member of staff exceptional; the accommodation so, so beautiful waking up to that amazing view and then lots of walking, sleeping, snorkelling, reading and eating and drinking more than we should gave us the most amazing break. Who cared about the weather… we bookended it with warm days and the storms in the middle we just bunkered in and loved it. I just wanted to tell you what a truly special place it is; with my thanks for such a special experience and my warmest wishes.”

Maggie & Colin Beer, SA, Australia
“The service was absolutely amazing! Other hotels do what they do very well. Capella was quite different in that all the staff seemed to have the desire and the authority to show that everything is possible and nothing is too much trouble.”

The Buckeridge Family, United Kingdom

“You have set the benchmark for hospitality – anywhere! We thank you for everything you have given us, we now have a bond with Lord Howe Island.”

Pam Matthews & Ged Craig, VIC Australia

“I arrived as a guest and left as a friend, I am blessed to have met some of the nicest people at one of the nicest Lodges in one of the world’s most treasured spots.”

Jan Woodham, QLD Australia

“From the collection at the airstrip by Mark to the personal farewell at the strip by Libby, the entire experience was ‘par excellence’. The outstanding Capella people, the excellently prepared food, the unique facility and fitout, all in such a pristine environment. Singularly and together, well beyond first class!”

Christine & John Ardlie, VIC, Australia

“We had a fantastic time, soooooo relaxing and peaceful. Thank you to each and everyone of you who contributed to our wonderful holiday. Phil you are the absolute BEST, you are a wonderful chef & Capella guests are so lucky to experience your taste sensations.”

Moira & Kelvin Menzies, NSW Australia

“We have never been away where Mike has not managed to find fault with something, even in 6 star resorts so I was totally blown away when he had no criticism at all. He thoroughly enjoyed the whole Lord Howe experience and was most impressed with your selections of wine. Once again thank you for a delightful 4 days and compliments to all the staff, they were without exception all very friendly and helpful.”

Julie & Mike Upfold, NSW Australia

“We loved the canape service and natural, friendly people… our suite was to die for, the food divine and the island and view exquisite. We loved having no phone service, few cars, few buggies and lots of bikes. Don’t change… We’ll be back.”

Sandra & Gerry Danher, SA Australia

“We all recall with fondness the fact that the chef on Lord Howe was so taken by our young children enjoying his “Adult” recipes with relish. I sincerely hope that it was due to two vital factors: The Chef was grand (which they all were as were the beautiful staff); The wee ones were bought up to blend with adult company with no fear but manners were a prerequisite and to appreciate effort and skill and a sincere love of food (not kiddy menus). Our time on Lord Howe (even before the refit) was our best holiday ever due to the superb staff and kind, generous management. It was devine and we will be back. We wish one and all our gracious thanks for a memorable stay not so long ago.”

Brian, Sally, Tom & Kym (Florence)

“We can’t really imagine anywhere on earth better than this. We guess the next stop to it is heaven!”

David & Libby Horton, ACT Australia

“Thank you to all the staff of Capella for making this holiday our ‘Best’. Could you slow time so the days don’t go by so quickly?!.”

Tim & Karen Galligan, QLD, Australia

“We had another outstanding stay at Capella. Please would you pass on our thanks to Mark and Libby for their untiring and genuine hospitality. All the staff were charming. Our holidays on Lord Howe are unrivalled and we will always remember them.”

Anthony, Nicola and Antonia Crichton-Brown

“We rate you higher than Mount Gower!”

Josh and Tash Van Gestel, NSW, Australia

“This is our third trip to Capella and Lord Howe Island: I suppose we’re addicts, but we’re not looking to be cured… the island has lost none of it’s charm and Capella has been refurbished to even higher levels of understated elegance.”

Robin Clarke & Mary Mackiernan, USA

“I have never had such a positive experience in a resort or hotel. First name service is first rate and I can’t wait to come back!”

Matt Loop, Australia

“Our second visit in five months, and already we are planning our next. God created the natural beauty of Lord Howe – Capella supplies everything else to make a perfect holiday. Thanks to James and the whole team for creating this piece of Heaven on Earth.”

Alice Hampson, Tony Morris, QLD Australia

“Thank you all for a truly wonderful experience. I shall dream of returning!”

Margot, Brighton, Victoria

“What a glorious spot in paradise. Everything was beyond our expectations. Thanks for a wonderful experience.”

Tony and Shirley, South Cogee, NSW

“Awesome! A destination we will never forget —can’t wait to return”

Jen & Michael, Sydney, NSW

“The sloped ceiling in the restaurant enhances what would have to be one of the best views on the island. The facilities were first class, everything from the plunge pool, the mountain bikes, snorkel gear, to the spa. The food was excellent, a good variety of interesting dishes, made with great flavour and fresh produce. And the staff were great – remembering and more importantly using everyone’s name is a personal touch you can’t put a price on.”

Stephen Mannix, Sydney, Australia

“Australia’s best kept secret.”

Sue, California, USA

“The whole team is most thoughtful and eager to be of assistance – a most impressive team/family!”

Ron & Glynnis Upton, UK

“The Lodge pitches itself as a quality product and it measures up to it in every way. Please don’t lessen your aim to be at the top of the tree!”

Brendan & Jo Hunt, Australia

“Incredibly friendly, obliging staff. Gorgeous setting, captivating view. The meals are amazing – almost worth a visit in themselves!”

Farren Williams, Michelle Francis, Australia

“Keep up your fantastic hospitality and superb food. Hope to be lucky enough to come back here one day.”

Linda Mitchell, Sydney, Australia

“Thankyou for a wonderful few days in a little piece of paradise – Lord Howe Island is a delight!”

Michael & Carlene Blumberg, Australia

“Casual sophistication – every detail is perfected yet the overall feeling is very laid back”

Catrin Thomas, Philip Earl, Australia

“Capella has gathered an astonishingly warm, personal, professional staff. Was such a pleasure to get to know them.”

Lyse Beck & Peter Connelly, New Zealand

“This resort should set the benchmark for all others.”

Anne & Charles Vandervord, Sydney, Australia

“We had a brilliant weekend at Capella; everything was superb – the meals were exceptional, and the tireless staff made everyone feel so welcome, always with a smile and with no request too difficult. We look forward to our next visit!”

Julie Borschmann, Carlo Vaccari, Victoria, Australia

“Stunning surroundings, relaxed atmostphere, understated luxury.”

Berry, McCallister, Australia

“We found the whole experience WONDERFUL! All staff went out of their way to be helpful, informative – and always with a smile. We will be back in a heartbeat. The food by the way, was divine! Compliments to the chef!”

Sarah & Dan Swan

“We loved ‘turn-down’ service and the relaxed, informal, discreet but very attentive service of all the staff – it really is outstanding and made us feel very welcome in a genuine way.”

Anon, Melbourne, Australia

“We can hardly wait to return for an unforgettable experience. This island is pure magic – thankyou.”

George & Suzy Adams, Australia

“We are trying to think when we can come again!”

The Loxtons, Australia

“Thankyou for a wonderful honeymoon experience. We absolutely loved the luxury, ambience and peacefulness. We will definitely recommend it to others and we hope to be back again!”

Fiona & Sean, Australia

“I would like to thank all the staff who were amazing. It seems to run so smoothly and nothing is ever an effort. Better still you re-produce it … this is just like the great time I had last year.”

Lisa Perry, Australia

“One of the best places we have ever stayed – unique!”

The Hains, Australia

“My high opinion is not easily given but in the case of Capella it was a ‘no-brainer’!”

The Jefferies, Australia

“Superb food. Service staff professional and personal in a very sympathetic way. A joy to stay here.”

Anders Malthein, Sweden

“We have been so touched by the sincere warmth that has been extended to us. The staff are sensitive, kind and there is not a detail that they do not see to. It has been a privilege being amongst them.”

Juliet & Athol Lumly, Australia

“We came here expecting an outstanding location and lovely facilities; it’s the quality and attitude of your staff which we have enjoyed most!”

The Maple-Brown Family, Australia

“Great dinners, setting, views, silence and proximity to beaches etc. It’s a privilege enjoying such a place and space.”

Dorothy Zylstra, Sydney Australia

“We were most impressed with the level of service, attention to detail, willingness to be flexible to guests’ requirements. We never felt anything was too much trouble. Thankyou for a wonderful stay.”

David & Margie Simmonds, Australia

“When one feels like stopping the world and getting off, it’s Capella Lodge, Lord Howe Island I’ll come to.Great place to be.”

Rhonda Freestone, NSW Australia

“Wonderful hospitality. Magical setting. Superb food and great walks to work it off!”

Helen & Lindsay Cracknell, Victoria Australia

“If the vision was to show guests there’s another way to live then we’ve experienced it in a very profound way. Exceptional and heartfelt thanks to all at Capella – a true star!”

Enio & Letiticia Colautti, NSW Australia

“We thought the brochures and website had prepared us for what to expect… but nothing could prepare us for the ‘feel’ of Capella, the elegance, food, extremely obliging staff and of course the mesmerising view! This has been our most relaxing holiday in a long time and we hope it will be the beginning of a family tradition. Thankyou!”

Les & Bronwyn Gordon, Mosman NSW Australia

“We have never been so well looked after. A magical operation in a magical place.”

Moira & John Goble, UK

“Honestly, it doesn’t get any better than this! Every day is a treasure. The view, the people, the climate, the food, the flora, the birds. Capella Lodge is our new No 1! We will return.”

Tom & Roberta Drewes, USA

“Superb service, food and sensational setting. An exceptional holiday destination, one that we will never forget! Thanks all… until next time!”

Richard & Juliana Abraham, Brisbane Australia

“The perfect blend of natural beauty and chic style. Architecturally stunning… excellent staff (who truly made the experience that little bit better) fabulous music and food. A complete experience. Thanyou and see you soon!”

Corrin & Chris, USA

“I felt like I was a favourite memebr of your family!”

Bobby Surry, USA

“Stay as sweet as you are!”

The Georges, UK

“The ‘Perfect Package’ – great service with friendliness – perfect decor and of course the best view in the world.”

Gail & Neil Hinkley, Australia

“What a wonderful atmosphere! It’s like staying with old friends. Oustanding food, love the new Asian influence! The view – it’s just magic.”

Andrew & Susanne Beard, UK

“In the 25 years of our marriage we have visited many holiday locations around the world. We have never visited an island that offers more than Lord Howe and Capella Lodge suits the style of the island perfectly.”

John Heaps, UK

“Keep upholding the quality – and we will keep coming back!”

Susan & David Mingay, Australia

“We can’t speak highly enough of the quality of the food and the way in which it was prepared and presented to us at every meal. I have gluten intolerance and all the chefs ensured that I never missed out on enjoying every part of the meal. Nothing was ever considered too much trouble.”

Shane Bullock & Sandy Dixon, Australia

“Already booked for next year!”

Cheryl & David Audet, Australia

“My Family and I had an amazing time at Capella. We got back from Lord Howe yesterday and all six of us had to be forced onto the plane, we just didn’t want to leave. All of us have travelled extensively around the world and a number of times throughout our four days on Lord Howe we found ourselves saying this has to be one of the most beautiful spots any of us has ever seen.”

David Mannix, Sydney Australia

“Thankyou Capella Team, you have excelled!”

Antonio & Christine Lisbona, Australia

“All perfect! Staff, food, scenery, ambience. Do not change a thing!”

Tom & Roberta Drewes, USA on their return trip

“We loved the atmosphere of excellence in an informal manner and inviting intimacy and comfort. You have won us, probably we will visit all your lodges over and over now we have found you!”

The Bedfords – Hunters Hill Australia

“So many moments of bliss… Capella is a jewel. Mesmerising views, exquisite dining, fabulous service and luxury accommodation – perfection!”

Alison & Craig – Sydney Australia

“We loved the atmosphere, warm welcominhg attitude, no frills luxury, peace and relaxation in a week, tranquil surroundings, no kids, excellent food!”

Kristina & Zeno, Australia

“We loved the WHOLE EXPERIENCE – perhaps the way it harmonises with its location in every way and in being the right size for service, satisfaction and attention to detail.”

Karin & Tony Currie, Scotland

“We will be back and will recommend Capella to anyone who is thinking of getting away to the beautiful Island of Lord Howe.”

Chris & Des Hasler, Sydney

“We found the entire staff equal and probably superior to any we have experienced in many years of travelling.”

Peter & Valmai Norton, QLD

“We look forward to returning in the near future and to encouraging others. These comments we don’t make lightly. Thanks for your very special efforts…the Capella Team ensured a wonderful stay for us.”

Malcolm, Rhonda & Cameron Hill

“Capella exceeded our expectations in every way but the personalised service was outstanding.”

Rick & Lynne Bronson, Sydney

“The overall experience was magnificent – nothing let it down. The intimate, friendly atmosphere was ultimate. We feel Capella’s success is due to a well-managed team effort – all were fantastic. A HUGE THANKYOU!! for giving our family a very memorable birthday experience.”

Fran & Jim Sweeny, Australia

“You have a rare gem hee and a formula that works for folks who want to escape the madding crowd. Long may it remain so!”

Anne & Victor Ferguson, UK

“It’s been pretty much perfect in every way – the only regret is we didn’t book more time – next time we’ll know.”

The Meechans, UK

“We loved best the wonderful staff, fantastic food and mind-blowing views! Kindness and hospitality were wonderful. PS Every night it was wonderful to come back to Bach!! Even the children found it soothing!”

The Hickeys, USA

“A great balance between friendliness and understated luxury meant we could instantly relax.”

Oli & Angie, Australia

“Great managers create a great team. The classical CD and candle each night makes a perfect end to an already special day.”


“All super and we will be back again!”

Margot & Roger Mayes, Australia

Take off with free flights and a free night!

Escape to paradise with free flights and complimentary night when staying seven (Stay 7 Pay 6) with our super-luxe fly free offer.  Valid for stays until September 30, 2017 inclusive. Learn more ››

Lord Howe Luxe | Stay 7 Pay 6 Bonus Offer

Get away and enjoy a complimentary night with our Stay 7 Pay 6 offer + bonus French Champagne and Capella Spa treatment vouchers. Lord Howe Luxe! Valid for stays April 1 – November 30, 2017 inclusive. Learn more ››

Baillie Lodges Newsletter

Read the latest in luxe_essential*, Baillie Lodges’ newsletter and a roundup of news and events at Capella Lodge, Longitude 131° and Southern Ocean Lodge. Learn more ››

Luxury Lodges of Australia

Capella Lodge is honoured as a ‘first 15’ founding member of Luxury Lodges of Australia, a collection of luxury lodges in extraordinary Australian destinations. Learn more ››

Dreaming of a Lord Howe getaway?

Escape it all and relax in luxury on our Kentia Dreaming offer, combining bonus night (Stay 4 Pay 3), epicurean treats and spa credit.  Solo special available. Valid 1 May – 31 August 2017 inclusive. Learn more ››

Take a Remarkable Retreat

Experience the coastal glamour of Kangaroo Island at Southern Ocean Lodge. Stay four nights and indulge with a bonus night (Stay 4 Pay 3), a selection of gourmet treats and spa and adventure credits. Valid 1 May-30 September 2017 inclusive. Learn more ››

Southern Ocean Lodge

A big sister to Capella Lodge, Southern Ocean Lodge has inspired overwhelming local and international acclaim on the rugged clifftops of the wildly beautiful Kangaroo Island. Learn more ››

Wildlife meets the good life

With Capella as luxe base camp, Helen Anderson met a cast of thousands. Read on to enjoy her recent article in the Sydney Morning Herald Learn more ››

From island to outback...

Capella Lodge has an outback sister… Longitude 131°, the acclaimed luxury wilderness camp overlooking Uluru. It’s the quintessential experience of the Red Centre.  Learn more ››

Capella Video

Watch our short film and see how good life can be!  Celebrated as an ode to understated luxury on the subtropical island haven, this is barefoot luxury at its best! Learn more ››